Symbl.ai’s Human Intelligence Platform empowers your people with real-time engagement, predictive experiences and continuous learning during virtual conversations, including sales, customer service, human resources and employee communications.
Symbl.ai Features
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Sales Intelligence: Drive outcome-driven conversations with real-time context and insights during virtual sales meetings, including topic detection, objection handling, decision maker engagement and next steps — supercharging salespeople and better understanding buyers.
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Customer Service Intelligence: Empower contact center agents with real-time assist apps, next generation call progress analysis and tracking, sentiment analysis, automated summaries and key topics — increasing agent productivity and improving the customer experience.
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HR Intelligence: Connect HR managers with intelligence for recruiting and retaining employees, including real-time interview coaching, performance review summaries and actions, and automated compliance — empowering HR leaders and improving employee engagement.
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Communications Intelligence: Enable intelligent interactions between employees and customers to drive better outcomes with AI-powered call progress analysis, call tracking, topic analysis and automated summaries — increasing employee productivity and improving customer engagement.
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Meeting Intelligence: Accelerate meeting output and value with real-time transcriptions and key topics to generate action items and workflows in real-time — driving attendee productivity and capturing meeting intelligence for all employees.
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AI Exploration Workshop: Let us show you what’s possible with real-time understanding and generative AI for enterprise conversations during a complimentary 90-minute collaborative workshop. We’ll deliver a personalized program, answer your questions, and provide three quick wins for your organization.
