Cresta for Sales helps your team build and follow bespoke playbooks that are proven to improve business outcomes and narrow the gap between top and bottom performers.
Cresta Features
- Uncover & act on business insights: Get visibility into business trends as they emerge so you can make smarter and faster business decisions.
- Drive robust coaching & quality assurance: Measure team performance on 100% of conversations and coach the performance gaps that matter.
- Increase agent effectiveness & efficiency: Equip every agent with the AI-powered coaching and assistance they need to perform like a top performer.
- Drive efficiency through automation: Strategically find and replace repetitive conversations with chatbots backed by customer insights.
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