Consistently deliver your best brand experience, achieve accurate resolution and uncover data-driven business opportunities.
Poly ai Features
- Customer-Led Conversations: Put your customers in the driver’s seat. Like talking to a real person, speak naturally, interrupt, ask questions, and dive in and out of different topics.
- Accurate Resolution: Fully resolve over 50% of all customer calls. Rapidly improve resolution rates, accurately map to business rules, eliminate wait times with 24×7 availability, and free your people to add higher value.
- Insights and Opportunities: Game-changing insights at your fingertips. Utilize relevant data throughout the flow of the conversation, inform operational improvements, and discover opportunities.
- Collaborative: Co-create custom voice assistants to meet your brand’s specific needs. We collaborate with you, delivering an innovative, customized solution typically in 6 weeks or less.
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